6. What background & skillset is needed to use the Framework?

Your internal project manager does not need a PMP certification (Project Management Professional) in order to use the Framework. The Framework can be effectively used by a non technical, non-IT person who has never managed an AMS, LMS, or Website implementation project, as long as they have the following skills:

  • Enthusiastic eagerness about learning the best practices involved in selecting and/or implementing an AMS, LMS, or Website.
  • Broad knowledge of the association’s operations and strategic objectives.
  • Communication skills, both written and verbal. Pays attention to details.
  • Willingness to follow a step-by-step methodology that puts “ownership” of the project in the hands of the users and stakeholders rather than in an IT person or department.
  • Experience working with staff at all levels. Comfortable working with cross-functional teams.
  • Experience using MS Office applications.


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IT Guidance Framework