17. Will it help us set realistic expectations?

We want help in setting realistic staff expectations on whether our unique requirements can be accommodated by baseline software.  How will this type of guidance be provided by the Framework?

This is one of the areas where ISCG’s expert guidance provides significant value.  Using the Business Process Transformation templates and best practice tasks outlined in the Framework, we help set realistic expectations of what can be accomplished with a baseline AMS or LMS.  In a collaborative process working with staff, we develop AS-IS / TO-BE workflow diagrams to graphically map out a realistic vision for how key processes should be handled in a new system.  The workflow diagrams become a vital part of your RFP and demo scripts, which ask vendors to provide information on how their baseline system can accommodate the desired state.